Shipping
We ship our products to all metros and most of the cities & towns in India & across the Globe. To ensure that your order reaches you at the earliest and in good condition, we ship only through reputed courier company with utmost safe packing.
- Each order may be shipped only to a single destination address specified at the time of order. If you wish to ship products to different addresses, you shall need to place multiple orders.
- We ensure a safe packing to reduce any damage in transit.
- We make our best efforts to process your order & ship it within 1-3 working days (Monday – Saturday). However in some rare cases it may take longer (generally up to 5 working days), as we may have to procure it from our suppliers. In any such case, the buyer will be informed within 2 days about the delay and the estimated date of dispatch.
- Once the order is shipped, the delivery time varies based on your location pincode/zipcode (usually 1-3 business days). And for remote areas based on pincode, it could take upto 7-8 days.
- Please refuse to take delivery of the package, if the package is tampered or damaged. Once delivered, no claim will be entertained.
Note: Once we dispatch the items, the courier company will be liable for all delivery arrangements and we cannot be hold responsible for the missing/damage or undelivered item/parcel. - You may track the shipping status of your order on our website, by clicking at 'Order History' section.
- Please note all items will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.
- International customers: Delivery time from 3 days to 25 working days based on shipping mode selected by customer
Warranty:
1. Warranty is valid on some products, exclusively If it has been mentioned. Generally Semiconductors doesn’t carry any warranty what so ever. Some of the materials, kits, boards and circuits carry warranty and are bound by terms & conditions of warranty and type of usage. In case of damage under transportation we are not liable for any return or replacement. For the items which are resell by us would carry the warranty of its respective manufacturer, if offered by them. Also see warranty terms and conditions.
2. In Case of package return because of incorrect address/contact details or courier could not research customer/deliver the package after multiple attempts, all the delivery/shipping and return charges will be paid by the Customer. Package return and shipping charge will be deducted (including free shipping orders) and the difference order amount will be refunded as per the T&C.
Return Policy:
- Return Timeframe: Enjoy a hassle-free return window of 6 days from the delivery date. At ElectronComponents, we strive to make your experience seamless by allowing you to report issues and request a return or replacement. Simply reach out to our sales team at [email protected] with your request.
- Return Conditions: Since most branded components are pre-tested by manufacturers, we may need additional details to confirm that damage isn’t due to short circuits or PCB-related issues. Returns or replacements are accepted only if the products, components, or modules remain unused and in their original condition. All return requests undergo a thorough evaluation, requiring detailed photos and information from you to ensure a smooth process.
- Incorrect or Mismatched Products: If you receive an incorrect or mismatched product, we’re here to make it right! Please provide a photo or video of the item while opening the box. Once our team verifies the evidence with our internal packaging team and inventory department, we will approve a replacement or refund equivalent to the product cost, ensuring you get what you ordered.
- How to Return Your Product: When your return meets the criteria above, choose from two convenient options:
- Free Pickup Service: Available in most locations, our complimentary pickup service ensures easy returns. After your request is approved by our customer care team, we’ll handle the rest.
- Self-Ship Option:In areas where pickup isn’t available, we kindly ask you to ship the item back to us using the most reliable courier service at your disposal. Please send it to our designated address provided during the process.
- Refund Details: Refunds will be issued to your original payment source only after we receive the returned product in its original condition and our Quality Control (QC) team verifies its eligibility. This ensures fairness and maintains the integrity of our process.
Shop with confidence at ElectronComponents, where customer satisfaction powers everything we do!
Taxes:
We do not have control over or prior knowledge of State Taxes, Octroi, or any additional levies that may be imposed by your state or local authorities. If applicable, these taxes will be paid by the courier company at the time of delivery and subsequently collected from the buyer upon receipt. It is the buyer’s responsibility to settle these charges.
GST Billing:
All orders are accompanied by a GST invoice as standard practice. For B2B purchases, if you provide your GST details while placing the order, your invoice will reflect the Billing GST specific to your business. This will be submitted for GST credit, ensuring seamless compliance and eligibility for tax benefits.
Import Duties:
If applicable in your country will be paid by the customer, the same will be collected on delivery by courier company.